FAQ

  1. What are the main ingredients of your products?
    Our products are mainly based on natural shea butter as the core ingredient, combined with other highly effective natural ingredients, designed to provide deep moisturizing and repair for the skin.
  2. What skin types are the products suitable for?
    Our products are suitable for all skin types, especially dry and sensitive skin. If you have special skin needs, please contact our customer service for professional advice.
  3. How to place an order?
    You can browse products directly on our website, add the items to the shopping cart and follow the prompts to complete the order payment. If you encounter any problems, please contact support@treeshutshea.site.
  4. Can I cancel or modify the order?
    After the order is confirmed, you can contact customer service to modify or cancel the order within 24 hours. Please understand that the order cannot be changed after it is shipped.
  5. Are your products tested on animals?
    We promise that all products are cruelty-free and produced in a sustainable way.
  6. Do you provide international delivery?
    Yes, we support international delivery. Shipping costs and estimated delivery time will be displayed at checkout.
  7. What if there is a problem with the product received?
    If there are any quality or shipping issues, please contact us at support@treeshutshea.site within 7 days of receiving the goods, and we will solve it for you as soon as possible.

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